TERMS OF USE

General Terms of Use

This website www.helpe.gr with all the individual webpages (hereinafter the "pages") is owned by HELLENIC PETROLEUM SA (hereinafter the "Company") and is intended to present to the public via the Internet the Company and its affiliated companies (hereinafter "the Group").

Using the website www.helpe.gr implies full acceptance of the following terms of use, that apply to all content, pages, graphics, images, photographs and files included in this website. Thus, the visitor/user of the pages on this website should read these terms carefully before visiting or using the Company’s pages. If he/she does not so agree, then he/she should stop visiting the pages and not make use of their content.

The Company only assumes the responsibility to make every effort possible to ensure the accuracy of the information made available to visitors to the website www.helpe.gr. However, it cannot guarantee that the pages, services, options and content will be provided uninterruptedly or error free or that, errors will be corrected immediately, and it assumes no responsibility for errors or omissions therein or for results that may arise from the use thereof. In addition, the Company does not guarantee that this or any other website or the servers through which they are made available to visitors/users are free of "viruses" or other harmful programmes, but it makes every effort, by using the most modern and effective methods, to ensure the safe use of this website.

Any hyperlinks or banners on this website (appearing solely for the purpose of facilitating contact of visitors/users with those responsible for providing additional information) may direct users to websites on other servers, which cannot be controlled by the Company. Therefore the Company assumes no responsibility for the content of the afore-mentioned websites or for any damages arising from their use. For any problem arising during a visit/use of these sites and pages, direct communication should be made with the respective websites, pages and their owners, who bear the relevant responsibility. In no case can it be assumed that the Company approves or accepts the contents or services of the websites and pages to which it refers or is linked in any other way.

The data provided in the section "Stock Information" are supplied by third parties and therefore the Company is not responsible for the accuracy of this information or any delays or interruptions in the updating of stock data referred to in this section.

The Company shall not be liable for any loss suffered by the visitor/user from the use of the pages. The contents of the pages are provided "as is" without any explicit or inferred warranty. All information is provided for general information purposes only. If the visitor/user to the pages intends to make use of any information provided in the pages, he/she must first contact the Company via the contact form provided on the website www.helpe.gr and the Company, at its discretion, will arrange to provide timely and accurate information.

The website www.helpe.gr is intended to be in operation 24 hours a day and 7 days a week. The Company reserves the right to decide the suspension or termination of access to part of and/or the entire website, if circumstances arise beyond its control, which necessitate the suspension or termination of access, such as, indicatively, in the event of malfunctioning information systems or telecommunications networks, technical problems or for reasons of regular or emergency maintenance or in the event of other major emergencies.

The Company reserves the right to modify the format and content of the website, whenever this is deemed necessary and without prior notice.
The visitor/user of the site must use the information and data provided therein in a lawful manner and in accordance with good faith and morality. Otherwise, he/she  assumes responsibility for the remuneration of any damage, which the Company may suffer from the illegal or improper use.
Users are also prohibited from importing in any way to the Company website www.helpe.gr any malicious software or data that would alter or may possibly alter the appearance and integrity of the website’s data and organization. In such a case, the Company will take all appropriate legal action to restore any damages it may suffer.

Privacy Policy

The Company has access to personal data, which are voluntarily submitted by the visitor/user and it reserves the right to process them exclusively for communication, statistics, and financial reasons and to improve services provided by the website. The Company preserves the personal nature of visitors’/users’ data and will not transfer it to any third party (natural or legal entity) for any reason, with the exception of cases where there is solely a legal obligation to the competent persons or authorities. Visitors’/users’ personal data is deleted upon request of the person concerned, through the contact form provided on the website www.helpe.gr.

For optimal website navigation, tracking techniques may be used.  With respect to all information collected in this way, the right of access, modification and deletion of personal data contained therein is retained. The Company will never provide users’ personal data to third parties, unless explicitly requested to do so by the user him/herself. The Company deletes the IP addresses of users six months after their last visit to the website.

Each time you visit the Company website www.helpe.gr, a cookie file is created. Cookie files record information about your visit to our website (pages visited, date and time of your visit, etc.) on the hard drive of your computer. This information can be used when you next visit the site. The cookie remains on your computer for a period of 30 minutes. You can exclude cookie files by modifying your browser security settings on the internet.

Intellectual and Industrial Property Rights

The content of the pages of this website (indicatively, images, trademarks, graphics, photographs, drawings, texts, services and generally all the files on this website) constitute intellectual property, trademarks and service marks of the Company or other companies in the HELLENIC PETROLEUM Group and are protected by the relevant provisions of Greek law, European law and international conventions. Therefore, none of the above, in total or in part, may be sold, copied, amended, reproduced, republished, downloaded, transmitted or distributed in any way.

The visitor/user is able to store individually a copy of part of the contents of this website on his/her personal computer for personal and not public or commercial use and without removing the indication of their origin from the Company, without affecting in any way the intellectual and industrial property rights.
All other distinctive features, products or services mentioned on the pages of this website and which bear the trademarks of the respective organizations, companies, affiliates, agencies, associations and publications, are their intellectual and industrial property and therefore these institutions bear respective rights concerning their protection.

Applicable law and other terms

The afore-mentioned terms and conditions for the usage of the pages, as well as any amendment, alteration or distortion thereof, shall be governed by Greek law and European Union law and the relevant international treaties.

Any provision in the afore-mentioned terms that may become contradictory to the above sources of law, ceases ipso jure to apply and is removed without, in any way, affecting the validity of the remaining terms.

For any dispute that may arise from the use of this website, the Courts of Athens are exclusively competent.